At Aviyra, we want you to love every piece you purchase from us. However, returns are accepted only under specific conditions mentioned below.

Cancellation Policy

• Orders can be cancelled within 24 hours of placing the order or before dispatch, whichever is earlier.
• Once an order has been processed or shipped, cancellation requests may not be accepted.
• To request a cancellation, please contact our support team as soon as possible.

Return Policy (Important)

• Returns are accepted only within 2 days from the date of delivery.
• Returns are accepted only in case of damaged products.
• Returns will not be accepted for change of mind, incorrect size, or preference issues.
• Unpacking video is mandatory for all damage-related claims.

Return Eligibility Conditions

• The item must be unused, unworn, and in its original condition.
• All tags, labels, and original packaging must be intact.
• Return requests must be raised within the specified 2-day window.
• Return pickup will be arranged only from the original delivery address.

Our team reserves the right to decline any return request that does not meet the above conditions.

Non-Returnable Items

• Products that have been used, worn, washed, altered, resized, or damaged after delivery.
• Customized or made-to-order items.
• Products purchased during sale, promotional, or clearance events.

Refund Process

• Once the returned product is received and inspected, you will be notified about approval or rejection.
• If approved, the refund will be processed to the original payment method or provided bank account.
• Refunds are typically completed within 7–21 working days depending on the payment provider.
• If the return is rejected, the product will be sent back and shipping charges may apply.

Exchange Policy

• Exchanges are subject to product availability.
• If the requested size or product is unavailable, store credit or refund may be offered.

Quality Assurance

Every product from Aviyra undergoes a thorough quality check before dispatch to ensure it reaches you in perfect condition.

Note: Exchange or refund is applicable only for damaged products.

Contact Us

Brand Name: Aviyra

Mobile: 9945125057

Email: support@aviyra.co.in