At Aviyra, we want you to love every piece you purchase from us. However, returns are accepted only under specific conditions mentioned below.
Cancellation Policy
- Orders can be cancelled within 24 hours of placing the order or before dispatch, whichever is earlier.
- Once an order has been processed or shipped, cancellation requests may not be accepted.
- To request a cancellation, please contact our support team as soon as possible.
Return Policy (Important)
- Returns are accepted only within 2 days from the date of delivery.
- Returns are accepted only in case of damaged products.
- Returns will not be accepted for change of mind, incorrect size, or preference issues.
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Unpacking video is mandatory for all damage-related claims.
Return Eligibility Conditions
- The item must be unused, unworn, and in its original condition.
- All tags, labels, and original packaging must be intact.
- Return requests must be raised within the specified 2-day window.
- Return pickup will be arranged only from the original delivery address.
Our team reserves the right to decline any return request that does not meet the above conditions.
Non-Returnable Items
- Products that have been used, worn, washed, altered, resized, or damaged after delivery.
- Customized or made-to-order items.
- Products purchased during sale, promotional, or clearance events.
Refund Process
- Once the returned product is received and inspected, you will be notified about approval or rejection.
- If approved, the refund will be processed to the original payment method or provided bank account.
- Refunds are typically completed within 7–21 working days depending on the payment provider.
- If the return is rejected, the product will be sent back and shipping charges may apply.
Exchange Policy
- Exchanges are subject to product availability.
- If the requested size or product is unavailable, store credit or refund may be offered.
Quality Assurance
Every product from Aviyra undergoes a thorough quality check before dispatch to ensure it reaches you in perfect condition.
Note: Exchange or refund is applicable only for damaged products.
Contact Us
Brand Name: Aviyra
Mobile: 9945125057
Email: support@aviyra.co.in
