Frequently asked questions
What materials are used in your jewellery?

Our jewellery is crafted using high-quality 304/316L stainless steel, known for its durability and resistance to corrosion. Each piece is finished with a premium 18K gold tone PVD coating for long-lasting shine.
Is your jewellery suitable for everyday wear?

Yes. Our pieces are designed to be comfortable, lightweight, and durable, making them ideal for everyday wear.
Will the jewellery lose its colour or shine over time?

With proper care, our jewellery maintains its shine for a long time. Over extended use, the gold tone may gradually fade, typically after around two years, depending on usage and care.
Is the jewellery skin-friendly?

Yes. Our jewellery is biocompatible and hypoallergenic, making it suitable for most skin types.
How should I care for my jewellery?

Jewellery Care
Our jewellery is crafted with pure 18K gold coating for a long-lasting shine. With a little care, it will stay beautiful:
* Keep away from water, perfume, and harsh chemicals
* Remove before bathing, swimming, or working out
* Store in the pouch provided when not in use
* Wipe gently with a soft, dry cloth after wear
* Avoid direct contact with sweat for prolonged periods
Treat your jewellery with love, and it will glow with you, always.

Can I wear the jewellery while showering or swimming?

We recommend avoiding showering or swimming while wearing your jewellery to preserve its finish and shine.
Do you offer different sizes for rings and bangles?

Yes. Different sizes can be arranged upon preorder, depending on the design.
Is your jewellery suitable for gifting?

Absolutely. Aviyra jewellery pieces make beautiful and thoughtful gifts for birthdays, anniversaries, celebrations, or special moments.
How should I store my jewellery when not wearing it?

Jewellery Care
Our jewellery is crafted with pure 18K gold coating for a long-lasting shine. With a little care, it will stay beautiful:
* Keep away from water, perfume, and harsh chemicals
* Remove before bathing, swimming, or working out
* Store in the pouch provided when not in use
* Wipe gently with a soft, dry cloth after wear
* Avoid direct contact with sweat for prolonged periods
Treat your jewellery with love, and it will glow with you, always.

How long does shipping take?

Orders are typically delivered within 5–7 working days after dispatch.
Do you offer free shipping?

Yes. Free shipping is available on orders above ₹999.
Can I track my order?

Yes. Once your order is shipped, you will receive tracking details to monitor your delivery.
What is your return or exchange policy?

We offer 2-day return or exchange from the date of delivery.
An opening, unedited unboxing video is mandatory to process any return or exchange request.
How can I contact customer support?

You can reach out to our support team via email, and we will be happy to assist you.